MCB Bank is on the lookout for energetic and talented individuals to fill the role of Customer Services Officer. This is an excellent chance for those seeking banking jobs in Pakistan to advance their careers in the banking industry. As a Customer Services Officer, you’ll be vital in providing top-notch client experiences at MCB Privilege Banking branches. If you’re interested in MCB Bank careers, bank job opportunities, and the latest customer service roles in Pakistan, this is your perfect opportunity to become part of the prestigious MCB Bank team.
Job Title: Customer Services Officer
Company: MCB
Location: Karachi, Faisalabad, Islamabad, Rawalpindi
Job Type: Full-time
Job Description:
We are excited to announce an opening for the position of Customer Services Officer at MCB. This role is perfect for individuals who are passionate about relevant industry.
Key Responsibilities:
- Greet and assist walk-in clients and their representatives, ensuring they receive the high-quality service and experience expected from Privilege.
- Uphold and implement Service Quality standards, which include managing client inquiries, complaints, stationery, brochures, forms, and housekeeping checklists, to provide a world-class experience.
- Gain knowledge of banking, consumer finance, and wealth management products to effectively communicate with and enhance relationships with Privilege clients.
- Assist the Branch Manager and team by reaching out to potential clients and contributing to business growth. Resolve Privilege client issues, complaints, and queries at the branch level and coordinate with relevant stakeholders to provide a seamless, single-point-of-contact resolution.
Qualifications:
Graduation from a reputable organization.
Experience:
At least 01 Year.
Skills:
Possesses high integrity, exudes confidence, communicates effectively in both written and spoken English and Urdu, is energetic and client-focused, maintains a positive attitude, works well in a team, excels in relationship management, and thrives under pressure.
Last date to Apply:
02/08/2024
Application Process:
If you meet the above criteria please click on the below button.
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